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“When you speak, you repeat what you know. When you listen, you learn something new.” - Dalai Lama A leader who listens garners more respect from employees. Sometimes, the best way to lead is not by talking or instructing — but simply listening.  Communication is such a critical element that can con...
Key Takeaways: Some leaders who are the recipients of venting subsequently release the negative emotions by mistreating their subordinates Other leaders, who take into account details of what they are hearing, like merit and other content, neither experience those negative emotions nor mistreat othe...
Takeaways: Refocusing on what matters Re-energizing your work Inspiring yourself and those you’re mentoring Have you been feeling successful lately? Are you accomplishing everything you want to in life? Are you getting those promotions, raises and recognition for all your hard work? Or do you wish y...
On October 2, the U.S. nuclear attack submarine  USS Connecticut  hit an unknown underwater object while operating submerged in the South China Sea. 11 sailors were injured in the collision forcing the  Connecticut  to limp back to Guam on the surface to assess the damage to the $3 billion warship. ...
  Key takeaways:   Recognize endemic doesn’t mean non-serious or “back to the way it was.”  Remain thoughtful, flexible, and measured.  Take time to build consensus with employees.  Develop change management approaches that reflect the temperature, fatigue, and emotional overload of your staff.  As ...
The renowned leadership expert Warren Bennis said that the best leaders lead themselves. In his seminal book on leadership, “On Becoming a Leader”, he described the process through which leaders understand themselves and ultimately lead themselves most effectively.   I have seen the importance of le...
The life of a start-up founder isn’t always ringing the bell at the New York Stock Exchange on the IPO — or even getting dressed up in a $3,000 suit to testify before Congress. Overnight success usually takes years. The fundamental challenge of running a start-up is that you are dependent on three m...
Key Takeaways The term, ‘self-care’ connotates negativity with some leaders, although research has demonstrated its value Leaders can best take care of others when they take care of themselves – even if they need to call it something else “Mark, I know we’re supposed to coach on my leadership philos...
Key Takeaways  Trust leads to better performance . However, trust is a two-way street. Building a strong culture can build trust and improve organizational efficiency. The difference between successful and unsuccessful organizations often comes down to the ability to build a successful culture. Doin...
“The Servant-Leader is servant first. . . . It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead. . . . The best test, and difficult to administer is this: Do those served grow as persons? Do they, while being served, become h...